[Notice of Delivery Delays] Regarding the Impact of the Earthquake Centered in Kumamoto Prefecture



We express our deepest condolences to those who lost their lives in the Reiwa 8 Kumamoto Earthquake, and we extend our heartfelt sympathies to all those affected by the disaster.

Currently, due to the impact of the earthquake centered in the Kumamoto region of Kumamoto Prefecture, there are disruptions to package delivery services provided by Yamato Transport.

As a result, there may be delays in the delivery of some packages ordered through our online store.

Impact on Delivery

■ Suspension of Package Acceptance

  • Nationwide ⇒ Entire Kumamoto Prefecture
  • Entire Kumamoto Prefecture ⇒ Nationwide

■ Delivery Delays

  • Nationwide ⇒ Entire Kyushu region (excluding Kumamoto Prefecture)

*We have temporarily suspended the acceptance of packages destined for Kumamoto Prefecture.
*Depending on delivery conditions, the affected areas and details may be subject to change in the future.

We apologize for any inconvenience this may cause to our customers and appreciate your understanding.

Please check the official Yamato Transport website for the latest delivery information.