About our products

We currently have a store attached to a driving range in Shichirigahama, Kanagawa Prefecture.

Pacific GOLF CLUBShichirigahama
Address: 1-2-18 Shichirigahama Higashi, Kamakura-shi, Kanagawa-ken 248-0025
TEL: 0467-55-8040

Please refer to the following URL for hours of operation and details.
https://pacificgolfclub.jp/access/

Shipping

We will ship within 3 business days, excluding Saturdays, Sundays, and holidays.

Orders placed during the Obon and New Year's holidays will be shipped sequentially after the vacations.

Orders placed on Friday will be shipped the following Monday at the earliest, or Tuesday if there is a large volume of orders, as we are closed on Saturday and Sunday.

Gift wrapping and packaging for wrapping are not available as we do not have them.

Countries where shipping is supported will ship via EMS. To estimate shipping costs, add the desired items to your cart and click "View Cart". Enter the country, state, and zip code of your shipping destination and shipping options will appear. 

Settlement

The following payment methods are accepted
1. credit card
Visa, Mastercard, American Express, JCB, Diners ClubDiscover is available.
PayPal is accepted.
PayPal is available.

The payment amount is calculated in Japanese yen, and the amount displayed in the currency selection on the web page is only a rough indication of the amount.
The actual exchange rate is calculated based on the credit card company's billing date rate.
Please understand this in advance.

Your purchased goods may be subject to customs duties, import taxes, and customs fees at customs clearance in the country where you will receive them.

In this case, the recipient is responsible for payment of customs duties, which should be paid to the delivery company upon delivery or directly to the customs office.

Many of the inquiries we receive about not being able to purchase our products occur with popular items.

Popular products are purchased by many customers at the same time, and once the product is in the cart, it is not in stock, but can be purchased by other customers at the same time. (This is the basic structure of all online store platforms.)

The order in which purchases are made and inventory is secured is based on the order in which payments are made. If inventory runs out during the purchase process, payment cannot be made and a notice will be displayed indicating that the purchase cannot be made.

Return Policy

In principle, we do not accept returns or refunds for reasons other than initial defects such as stains or defective sewing.
If there is a defect, please contact us within 3 days after the arrival of the product, because we will not be able to judge whether the product is defective in the initial stage or not.