Shipping and Customer Service during the Bon Festival

Thank you for your continued patronage of Pacific GOLF CLUB.

We would like to inform you of our warehouse delivery holidays and irregular delivery schedule during the Obon period, as well as our customer service hours.

During the period below, we will be closed for shipping operations and customer inquiries.

We apologize for any inconvenience this may cause and appreciate your understanding.

■PGC Warehouse Delivery Schedule During the Obon Period  

August 8 (Fri): Regular operations  

August 9 (Sat) to August 11 (Mon, Holiday): Delivery suspension  

August 12 (Tue) to August 15 (Fri): Irregular operations (※Please note that delivery may take an additional day compared to usual.) 

August 16 (Sat) to August 17 (Sun): Shipping suspended  

August 18 (Mon): Irregular operations (※Please allow an additional day for delivery compared to usual.)  

August 19 (Tue) onwards: Regular operations resume  

※Orders are accepted 24 hours a day, 365 days a year.

■About orders and delivery

Please refer to our delivery policy for basic information.

* We cannot accept cancellations or changes to delivery dates after the order confirmation email has been sent.

* During the Obon holiday period, we may not be able to accommodate your desired delivery date due to delivery circumstances and order status.

* After the Obon holiday period, delivery companies may experience a backlog of shipments, which may result in delays in delivery compared to normal schedules. Please note this in advance.

■Inquiries/Customer Support  

Inquiries received during the holiday period will be addressed starting from the next business day, excluding the holiday period from August 9 (Sat) to August 11 (Mon, National Holiday).  

※Due to a high volume of inquiries, responses may take longer than usual.